Last updated: 24.07. 2018
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
This website is operated by Dittafelt (hereinafter referred to as”Judit Simon-Dina”,”dittafelt.com”,”owner” ,”us”, ”we”,or ”our” ). By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
We may modify the Terms of Service from time to time. Please read the Terms of Service and check back often.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
If you do not agree to any change to the Terms of Service then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
Our store is hosted on WordPress WooCommerce Service (www.woocommerce.com). They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Dittafelt as providing goods and services
Owner, Operator: Judit Simon-Dina
Seat: 99. Kinizsi street Szigetszentmiklós 2310 Hungary
Tax number: HU48164030 / HU0038936706
Email address: firstname.lastname@example.org
Telephone number: +36-20 54 28 665
In Dittafelt’s webshop at www.dittafelt.com you can order unique women’s clothes and accessories. The products purchased on our website are directly sold by Dittafelt.
Dittafelt.com does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards. The products offered for sale on dittafelt.com may not exactly correspond to the real garments in terms of image and colours due to the Internet browser or monitor used.
The default currency in the webshop is Euro, but you can alter the currency setting to other currencies included in the list.
Purchase prices are displayed Euro in our webshop, and include value added tax (VAT) in accordance with Hungarian tax rules, but do not include shipping fees. Shipping fees are displayed separately also in Euro.
If clearly incorrect purchase prices are indicated in our webshop, e.g. an incorrectly low purchase price is indicated caused by an eventual system malfunction, Dittafelt shall not accept the order and shall not deliver the product at such incorrect purchase price. In such a case we offer to deliver the product at the correct purchase price to you, and you are entitled to withdraw your order regarding such product. The order confirmed by Dittafelt at an incorrect purchase price shall be deemed as a null and void contract.
Dittafelt accepts the following types of payments:
Cash on delivery
If the issuer of your payment card refuses to authorize the payment to Dittafelt, we shall not be liable for any delay or non-delivery. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
The total amount to be paid includes all costs on the basis of your order and the confirmation email. The invoice shall be sent to you in the package.
Eligibility to purchase
In order to make purchases on dittafelt.com you will be required to provide your personal details. In particular, you must provide your real name, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
The process of using our webshop
You can place an order and purchase products in our webshop with or without registration.
Upon registration Dittafelt sends an automatic email to you confirming your registration.
You shall provide information about yourself that is true, accurate, current and complete in all respects, in the course of registration and purchase. Should any of your registration information change, please notify us immediately by changing your details under your profile information.
In case of invalid or non-existent data the contract with Dittafelt shall be null and void. Dittafelt excludes its liability in case you purchase goods and/or use our services with another person’s data. Dittafelt is not liable for damages occurred due to the fact that you forgot your password or such password became available to a third person out of the scope of the responsibility of Dittafelt. Dittafelt shall not be liable for late delivery if it was caused by incorrect and incomplete data provided by you.Please protect your password and user’s name while Dittafelt is not liable for damages occurred due to the fact that your password and/or user’s name could have been available to third parties outside the scope of our responsibility.
Placing an order
After registration you can enter our webshop and begin shopping. You can choose the products to be purchased, the colour, the size and the quantity and put the products into your cart.
Dittafelt provides the name and description of the products along with a photo in the webshop. A slight difference can exist between the photo and the product itself. Dittafelt is not liable for the differences between the photo of our product on our webshop and the real appearance of the product.
You can check the content of your cart by clicking on the “View Cart” icon. It is possible to delete the product by clicking on the “Remove X” icon or correct the quantity of the product in your cart, by clicking onto the white button under the “Qty” sign. At the end of the modification you should click on the “Update cart” icon. Items in your cart are not reserved and may be purchased by other customers.
You may purchase one or multiple items in the same order and purchase procedure.
In a case when you have a discount code, you can enter that code into the “Coupon” field and click on the “Apply” button. Then the purchase price will be reduced.
By clicking on the “Check out” button, you can start the payment procedure. First you should give your shipping address, such as first and last name, company name (if any), shipping address, email address and telephone number.
You can give your billing address, which can differ from the shipping address
You can choose between three payment methods to complete your order, Pay with Bank transfer, use your PayPal account or pay with cash on delivery. All transactions are secure and encrypted.
By clicking on “Complete order” button you can pay the purchase price of the product according to the chosen payment method. When placing your order the purchase price, the shipping fee and all other applicable fees (if any) will be indicated that you have to pay to receive the products.
The next step is to select the shipping method. In the webshop the shipping fee will be calculated automatically on the basis of the shipping address.
After placing an order, Dittafelt sends you an order confirmation email without delay, but not later than within forty eight (48) hours from the time of the order. Usually this message is shown in the webshop window after the payment method was successfully completed, with the wording “Your order is confirmed”. A confirmation email shall be also sent to your email address. Such email contents your order’s summary.
In the unlikely event that the above confirmation email or message is not received by you, you are released from the obligation of purchase. Dittafelt is not liable for late confirmation, if the confirmation delays due to a false or incorrect email address provided by you during the registration process, or your email account is not able to accept messages because your inbox is full. This confirmation email is not an acceptance of your order, it is only a confirmation that Dittafelt has received your order.
Acceptance of your order shall be completed when we send a shipping notification email to you to confirm that the items have been sent to you.
When you would like to continue your shopping in the webshop after ordering one item, click on the “Continue Shopping” icon.
The fulfilment of the order, delivery
The delivery of the products is made by General Logistics Systems Hungary Parcel-Logistics Kft.
(H-2351 Alsónémedi, GLS Európa u. 2.)
GLS Hungary delivers the products worldwide. GLS Hungary is also liable for customs clearance procedures.
Dittafelt.com insures each purchase during the time it is in transit until it is delivered to your specified delivery address.
Please note that we aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Dittafelt.com are not responsible for any delays caused by destination customs clearance processes.
In case of returning defective items, the shipping fee is paid by Dittafelt and a pick-up is organized by Dittafelt. In this case, the delivery fee and the customer clearance fee are paid by Dittafelt.
When the product is defective, Dittafelt shall pay back the whole amount of purchase price to you in the same payment method as the original payment was made.
In case of exchanging or returning products to Dittafelt, you shall pay for such shipping fees and you may choose any delivery company you wish. The new product chosen by you after exchange, will be delivered to you by pmpexpress and the delivery fee is paid by Dittafelt.
Dittafelt reserves the right to reject any order which has been already confirmed. In such a case Dittafelt will inform you without delay. In this case we shall refund the whole amount paid by you without delay, but not later than thirty (30) days.
When any defect occurs in our webshop in relation to products or prices, Dittafelt maintains its right to correction. In this case we inform you about the new data without delay. You can then confirm your order once again, or any party is entitled to withdraw from the contract.
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
We may, in our sole discretion, limit or cancel quantities purchased per person. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.
Dittafelt is not liable for the case when its suppliers do not fulfill or essentially modify their obligations towards Dittafelt. Dittafelt reserves the right to partially or wholly refuse the confirmed orders, after consulting with you.
For further information regarding shipping and return fees, please see our Shipping & Return Policy.
Right of withdrawal
You can announce your right of withdrawal within fourteen (14) days of receiving your original order without reasoning. You announce such right in an expressed statement sent to the to our email address (email@example.com) within the above fourteen (14) day deadline. Please also indicate the tracking number of your order, in case you send back the item via the courier service chosen by you.
You shall send back the item to us without delay, but within fourteen (14) days from the announcement of your expressed statement on withdrawal at the latest.
The deadlines above shall be regarded as being complied with if you send your statement or the item before the fourteen (14) days expired. As Dittafelt receives the returned item, a quality control procedure shall take place in order to determine the appropriateness of the returned item.
The provisions of Shipping & Return Policy, especially point 2.1.2 shall apply. ?
To return an item please ship to the owner:
99. Kinizsi street Szigetszentmiklós 2310 Hungary
You will be responsible for return shipping costs. Shipping costs are non-refundable unless the item is defective. We recommend you obtain a proof of postage and use a trackable shipping service or purchase shipping insurance.
We shall refund the full price of the returned item as it is received by us. We shall not refund such shipping fee, which was chosen by you and was not in line with our usual shipping method. The refund shall be made in the same way as the original method of your payment was made ( with Bank transfer, PayPal account or with cash on delivery)
You can choose between three payment methods to complete your order, All transactions are secure and encrypted.
You will receive a written notification via email that we have received your returned item. Any item returned exceeding the fourteen (14) day deadline will not be eligible for a refund.
You are not entitled to exercise the right of withdrawal when the item was prepared especially upon your own instructions, or on your expressed demand, or in case the item was unambiguously personalized to you.
The right of withdrawal cannot be exercised by a non-consumer entity, i.e. an enterprise, namely such entity which acts in the scope of its profession, independent occupation or its business activity.
Liability for products
Please note, that Dittafelt is not liable for damages resulted from natural amortization, defect or negligent use, abnormal consumption or misuse or any other treatment that is not suited to the product description.
1.Liability for defective items
In case of defective performance you are entitled to make a claim for defective items against us on the basis of the Hungarian Civil Code.
Upon your request you are entitled to make the following claims:
If an item is defective due to a manufacturing fault, we will offer to repair the item or exchange it. If it cannot be repaired or the same item is not available, you are entitled to a proportional price reduction or to have it repaired it by yourself or a third party and we pay for the repair, or to a full refund (i.e. the purchase price along with the shipping fee).
You are entitled to modify your chosen claim, but you are responsible for the costs imposed by this modification, except it was caused by us.
You shall inform us about the defect without delay, but within two (2) months from the date of its discovery at the latest.
Within the first six (6) months from delivery you shall inform us about the defect and confirm that the item was provided by us. Within such six (6) month deadline there is no other condition to make your claim on the basis of the liability for defective items.
After the expiry of the above six (6) month period, however, you are required to prove that the defect discovered by you has already existed at the date of delivery.
After the expiry of a two (2) year period following the date of delivery, you are not entitled to make any claims on the basis of the liability for defective items.
2.Liability for defective products
If you are a private person purchaser, you shall also have a right to make a claim against Dittafelt for defective products as described in this clause above. Please note, however, that under Hungarian law you need to choose between your rights described in clause 1 and clause 2, i.e. making a claim against Dittafelt because of defective items (in Hungarian: kellékszavatosság) or defective products (in Hungarian: termékszavatosság). You are not entitled to make a claim against Dittafelt on the basis of both clauses.
If a product is defective, you are entitled only to choose to have it repaired by us or require us to exchange the product. You shall inform us about the defect without delay, but within two (2) months from the date of its discovery at the latest. In case of a defective product, you are required to prove the defect of the product. The product is deemed to be defective only if (i) it does not meet the quality requirements applicable by law to the particular product, or (ii) it does not have the characteristics set out in the description of the product delivered by us.
You are entitled to make your claim against us within a two (2) year period following the date of delivery.
3. Non-consumer buyers
Please note, that the above provisions set forth in points 1. and 2. are applicable only to consumers. Consumer is a private person acting out of the scope of his/her profession or his/her business activity. To non-consumer buyers different provisions of the Hungarian Civil Code shall be applied.
The complaint handling process
Dittafelt shall seek to achieve a friendly settlement of any complaint you may have through negotiation or any other peaceful means.
Your complaint can be announced orally by telephone or in writing sent to our address. Dittafelt shall inspect the orally communicated complaint immediately and shall be settled when it is necessary. When you are not satisfied with the result, or the immediate settlement is not possible, a protocol shall be prepared. Dittafelt shall answer every written complaint in writing within thirty (30) days from receipt. In case we does not accept your complaint, it shall give a reasoning thereof.
The contact where you can turn to with your complaint is as follows:
99. Kinizsi street Szigetszentmiklós 2310 Hungary
+36-20 54 28 665
Intellectual property rights
Any invention, discovery, development, design, idea, creation, software, technology, procedure, process, technical material, documentation (hereinafter intellectual properties) relating to the products and services of Dittafelt in any manner are subject to copyright protection, and all or parts of them are the exclusive property of Dittafelt. You do not acquire any ownership of intellectual property when purchasing any of our products or using our services, including but not limited to our website and webshop. By purchasing any of our products or using our services you are not entitled to use any trademark, brand name or logo in relation to such products or services.
Dittafelt reserves the right to every content on the products and services, including but not limited to the website and webshop. It is prohibited to download, to store electronically, to process or to transfer the content on the website or the webshop in whole or in part without the prior written consent of Dittafelt.
Hosting service provider: WordPress (Aut O’Mattic Ltd.)
Seat: 60 29th Street #343 San Francisco, CA 94110 United States of America
If Dittafelt does not exercise any of its right derived from this GTC or other policies or legal provisions, such non-exercise shall not be deemed as a waiver of such right.
Any waiver shall be made in writing. When Dittafelt shall not insist strictly on a significant provision of this GTC this shall not imply that Dittafelt renounces its insistence on the strict compliance of such provision.
We don’t make any particular promises in connection with the goods and services, besides the expressed terms and conditions in this GTC. Dittafelt does not undertake any responsibility for the goods’ and services’ content, functioning, reliability, availability and ability to meet your needs. We provide the services on the basis of the principle “as is.”
Dittafelt excludes all forms of warranty to the extent permitted by law. The maximum amount we pay for commitments relating to claims that are based on warranties including implied warranties under this GTC is the amount you have paid for the services. Dittafelt is not responsible in any case for reasonably unforeseeable losses and damages.
If any provision of this GTC becomes invalid, unlawful or unenforceable, the other provisions of this GTC shall remain in effect.
We will be happy to give you more information in relation to our goods and services, the operation of our webshop, and the order and shipping procedure of our products. Please feel free to contact us at any time.